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Hajana Technologies

Cut $400k–$1.2M in Annualized Support Costs in 90 Days

By redesigning support workflows and deploying AI only where it replaces human labor—or we keep working for free until we do.

We help SaaS companies doing $3M+ ARR reduce customer support costs without layoffs or CSAT risk by installing AI inside their existing support stack.

One-time investment is typically less than what inefficient support operations burn in a single quarter.

Get Your Free AI Support Cost-Leak Diagnostic

👉 30–45 minutes • CFO-level insights • No obligation

Get in Touch

Discover where your support budget is leaking and how to fix it.

We respect your privacy. No spam, ever.

Who This Is For

Who it's NOT for:

Early-stage startups, low ticket volumes, or teams looking for generic chatbots.

Built for SaaS companies that:

Are doing $3M+ ARR
Have an existing support team
Care about cost per ticket, not AI buzzwords
Need margin expansion without hurting customer experience

The Real Problem

Customer support costs scale faster than revenue.

Every additional $1M in ARR quietly adds operational drag.

Margins shrink—even as the company grows.

AI tools exist, but without a system, they add software costs instead of removing human labor.

The Hidden "Scale Tax"

Headcount

More agents needed to handle volume

Tooling

More seats, more licenses, more complexity

Management overhead

More layers of QA and supervision

The Solution

AI Support Cost Reduction System™

An end-to-end system that reduces cost per support ticket by 30–50% by:

Redesigning workflows first

We map and optimize processes before automation touches them.

Applying AI only where it eliminates work

Zero "AI for AI's sake". We only deploy where it replaces human labor.

Optimizing until savings are durable

We don't just install and leave. We tune for measurable impact.

This is not a chatbot.

It's an operational cost-reduction system.

How It Works

01

Diagnose

We map your current support workflows and identify where costs are leaking.

02

Implement

We deploy AI agents and automation inside your existing tools (Zendesk, Intercom, Freshdesk, etc.).

03

Optimize

We iterate until measured cost per ticket drops by 30–50%.

What We Measure (And Protect)

Cost per support ticket

Cost per resolution

% of tickets resolved by AI

CSAT (protected, not sacrificed)

The Guarantee

If we don’t reduce your measured cost per support ticket by at least 30% within 90 days

(based on a mutually agreed baseline)

we keep working for free until we do.

Pricing

One-time setup

$20k–$30k
  • Full support workflow audit
  • AI opportunity mapping
  • Implementation roadmap

Monthly optimization

$7k–$15k
  • Continuous model tuning
  • Performance monitoring
  • New workflow automation

Typically less than the fully loaded cost of one senior support agent.

Pricing is tied to outcomes—not hours.

Get Started

AI Support Cost-Leak Diagnostic™

A free 30–45 minute diagnostic where we:

  • Identify where your support costs are leaking
  • Quantify how much AI can realistically save in 90 days
  • Deliver a clear dollar impact—even if we don’t work together
Get Your Free Diagnostic

Get in Touch

Use the form below to book your free diagnostic session.

We respect your privacy. No spam, ever.

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