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Hajana Technologies
F
Food Supplement & Wellness Clinic

Custom Salesforce Sales Cloud Solution for

Improved Operational EfficiencyAutomated workflows reduced manual tasks and improved coordination across clinic staff.
Better Patient ManagementCentralized records enabled healthcare providers to deliver more accurate, personalized care.
Salesforce healthcare solution for patient data and care management automation
CategorySalesforce
IndustryHealthcare
HeadquartersUnited States
Company sizeEnterprise

Business Requirements

Centralized Patient Data Management

Create a single system to manage patient profiles, medical history, prescriptions, and clinical documents.

Automated Patient Onboarding

Automatically import patient data, store signed disclosure agreements, and link documents to patient records.

Care Plan and Treatment Tracking

Enable physicians to create, update, and track personalized care plans and patient progress.

Prescription & Supplement Sales Management

Track prescribed supplements, in-clinic sales, and refill requirements linked to patient care plans.

Automated Appointment & Refill Reminders

Send timely reminders for appointments, prescription refills, and follow-ups to improve adherence.

Key Challenges

Fragmented Patient Records

Disorganized data made it difficult to access medical history, prescriptions, and care plans efficiently.

Manual Onboarding Processes

Time-consuming patient intake and document handling increased administrative overhead

Inconsistent Care Plan Tracking

Lack of a unified system caused gaps in treatment coordination and prescription management.

Low Patient Engagement

Missed appointments and refills impacted patient outcomes and clinic efficiency.

Hajana Technologies’ Salesforce Solution

Customized Salesforce Sales Cloud Setup

Implemented a tailored Sales Cloud architecture using custom objects such as Patients, Care Plans, Rx Orders, and Appointments.

Automated Lead-to-Patient Conversion

Built a structured onboarding workflow to convert inquiries into patient records with captured clinical data.

Care Plan & Treatment Management Module

Developed a comprehensive care plan system enabling real-time updates and visibility for healthcare providers.

Prescription & Supplement Tracking

Integrated supplement sales and prescription tracking to manage refills, inventory, and patient compliance.

Automated Notifications & Communication

Configured workflows to send automated reminders for appointments, refills, and follow-ups.

Results & Business Impact

  • Reading duration4 min
  • PublishedJan 17, 2026

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